- 48% of consumers surveyed decreased overall spending since the pandemic started, but 28% of the respondents have increased their spending.
- 26% of surveyed consumers expect to use cash less after the pandemic than before and 18% expect their use of cash to increase.
- 41% of respondents reported they have a contactless credit/debit card, showing there is lots of room to grow consumer access. Of those respondents, 60% use their contactless card for at least half of their purchases.
- Consumers are currently most comfortable with social activities such as smaller events and being outdoors. An average of 41% of consumers are comfortable resuming their normal lifestyle now, including those that are comfortable if they at least take protective measures such as social distancing.